You are here: HomeRoyal Commission › The National Redress Scheme

The National Redress Scheme

On 31 May 2018, The Salvation Army announced it would join the National Redress Scheme established by the Commonwealth Government.

The National Redress Scheme started on 1 July 2018, and will run for 10 years.

The Salvation Army has established a dedicated office to work with survivors who were sexually abused as children in our care.

What is the National Redress Scheme?

The National Redress Scheme provides support to people who have experienced institutional child sexual abuse. The scheme was a key recommendation from the Royal Commission into Child Sexual Abuse, which estimated that 60,000 people experienced child sexual abuse in educational institutions, religious groups, sporting organisations, state institutions and youth organisations in Australia between 1950 and 2010.

The National Redress Scheme can provide three things:

  • access to counselling;
  • a payment, and
  • a direct personal response from the institution (e.g. apology) for people who want it.

The Salvation Army is participating in the National Redress Scheme. This means people who were sexually abused as children in the care of The Salvation Army can apply to the scheme for redress.

Accessing the National Redress Scheme

To apply, please go to www.nationalredress.gov.au or call the National Redress Scheme on 1800 737 377 (Monday to Friday 8am to 5pm, except public holidays - charges may apply).

People can apply now using an online or paper form.

Free and confidential redress support services are available throughout the process.

They can help explain the scheme and who can apply.

Redress directly with The Salvation Army

The Salvation Army can also provide direct support for any person who has been the victim of child sexual abuse while in Salvation Army care. This response is provided through our Centre for Restoration. The Salvation Army can include one or all of the following options: counselling and support, a formal apology and/or meeting with a Salvation Army senior leader.

For more information, please contact us on:

Phone: + 61 2 9466 3063

Email: centreforrestoration@aue.salvationarmy.org

Mail: The Salvation Army
Centre for Restoration
PO BOX A435
Sydney South NSW 1235

If you or someone you know needs emotional support, you can also contact these services:

  • The Salvation Army Red Shield logo
  • Salvos Stores logo
  • Employment Plus logo
  • Aged Care Plus logo
  • Salvos Legal logo

The Salvation Army acknowledges the Traditional Owners of country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respects to them and their cultures; and to elders both past and present.

salvos.org.au | 13 SALVOS (13 72 58)

Gifts of $2 or more to the social work of The Salvation Army in Australia are tax deductible. Details

  • ABNs:
  • 46 891 896 885 (NSW)
  • 22 035 976 360 (QLD)
  • 52 609 689 893 (Overseas Aid)

You are currently visiting the website for The Salvation Army Australia (NSW, QLD, ACT)

Hope where it's needed most

Top